Returns & Exchanges
At HEST, we want you to be completely satisfied with your fashion investment. If your purchase isn't quite right, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Return
Log in to our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Label
Download and print the prepaid shipping label provided by our system and securely package your items in their original HEST box.
- 3.Ship Items
Drop off your package at any authorized courier location; we recommend keeping your tracking receipt for peace of mind.
- 4.Receive Refund
Once our quality control team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.